Improving Capabilities

Regularly scheduled Records and Information Management training courses constantly updated for IM best practice

The workshop was fantastic. The team was really engaged. I could not be happier. The feedback that I have received since has been very positive. Acting Manager Information Resources, Dept of Fire and Emergency Services

Information Enterprises Australia Pty Ltd (IEA) specialises in Records and Information Management training courses. Our training courses cover a wide range of information management disciplines which include (but are not limited to):

  • Classification and indexing of business records
    Learn of to classify and index business records
  • Developing a business classification scheme
    Learn the methodoloogies used to develop keywords and descriptors, the
    interview process and data collection
  • Developing a retention and disposal schedule
    With records management and the retention and disposal of business
    information, knowing what to keep and what to throw away is becoming more
    important than ever. The retention of information is costly and risky.  These
    issues can be offset with the development of a retention and disposal schedule.
  • Disaster planning and risk management
    How do you plan and prepare for a disaster or an emergency situation striking
    your organisation?  What do you need to do to ensure that the information
    essential to the survival of your organisation is protected and accessible after
    a disaster?
  • Information Governance

    Information governance is a key management issue for information practitioners
    and their organisations.  There are numerous and sometimes conflicting views
    on what it is, what steps need to be taken to improve it and who needs to own it.
    Even though there is a greater awareness of information governance today, we
    may still be at a loss to know what it is or what needs to be done about it.  As
    an information manager, you can have a role in information governance.
    What do you need to do?

  • Introduction to records management and record keeping basics
    Learn the concepts and practices of good records management.
  • Marketing Records Management to your Organisation
    When organisations are looking for ways to streamline their budget, it is
    important for us as information professionals to know how to market our
    services.  Part of any successful implementation or systematic change is
    knowing how to get stakeholders on board and keep them there.  Marketing
    is an important part of an information professionals armoury and can be
    used to support a successful records management programme.
  • Policy Writing for Information Managers
    This course assists information managers to hone their knowledge and skills
    in developing sound organisational policies and guidelines.  It presents some
    background information on theory of policy development and provides a
    wide range of hints and tips to help information managers write clear and
    practical policy documents.
  • Retention and disposal of business records
    Develop and awareness and understanding of the concepts of, and reasons for,
    effective retention and disposal of business records.
  • Strategic Planning: Plan and Deliver: The where, what and how of planning for your information services
    Planning future directions for your information service not only clearly defines your direction
    and focus, but also promotes the service to the wider organisation and decision-makers.  It
    can be instrumental in making the role and value of the service more visible.  There are real
    benefits to setting off down the path of strategic planning.  This course will cover how to
    develop, resource and implement a plan as well as how to measure success.

All of our Records and Information Management training courses can be customised to your needs and delivered in-house. For more information please contact Information Enterprises Australia on 08 9335 2533 or email: